The No Matter What Club, LLC.  – NMW Precious Metals

Gold • Silver • Coins • Precious Metals

10 Janet Street, Port Jefferson Station, NY 11776   |   Travis 631-682-9581 • Eddie 516-273-1221    TheNoMatterWhatClubLLC@gmail.com  |   www.TheNoMatterWhatClubLLC.com

AML/KYC & Compliance Policy

Purpose

·         We maintain a program designed to deter money laundering, terrorist financing, and other illicit activity.

Customer Identification

·         We obtain and verify customer information and may request government ID and supporting documents.

Sanctions Screening

·         We screen customers and transactions against applicable sanctions lists (e.g., OFAC).

Recordkeeping & Reporting

·         We maintain records and comply with applicable reporting obligations (e.g., IRS Form 8300 when required).

·         We cooperate with lawful requests from regulators and law enforcement.

Buyback Policy

Eligibility

·         We may buy back our products subject to inspection, authenticity, and market conditions.

·         Government‑issued bullion coins and bars generally receive the most competitive pricing.

Pricing

·         Buyback offers are based on live market prices minus a spread for handling and market risk.

·         Quotes are good for a limited time; price is locked upon written confirmation of your sell order.

Process

·         Contact us for a buyback quote and RMA. Ship fully insured with tracking.

·         Upon receipt and inspection, payment is issued via agreed method.

Cancellations, Price Locks & Market Loss

Price Locks

·         Quoted prices are live and valid for a short window; orders are price‑locked once confirmed.

·         Failure to remit payment within the specified window may void the lock.

Cancellations

·         Orders canceled after price lock may incur a market‑loss fee reflecting adverse price movement and reasonable costs.

Non‑Payment

·         Late or non‑payment may result in cancellation, loss of deposit, and/or market‑loss fees.

Cookie Policy

What Are Cookies

·         Cookies are small files stored on your device that help us operate and improve the site.

How We Use Cookies

·         To remember preferences, analyze traffic, and support core site features.

Your Choices

·         You can control cookies in your browser settings; disabling some may affect functionality.

Data Security & Recordkeeping

Safeguards

·         We employ reasonable administrative, technical, and physical controls to protect information.

Retention

·         We retain records for periods required by law and our compliance program.

Incident Response

·         We investigate suspected incidents and notify affected parties and authorities as legally required.

Disclaimer & Risk Disclosure

Market Risk

·         Precious metals markets are volatile; values may increase or decrease rapidly.

No Investment Advice

·         Information provided is general in nature and not individualized investment, tax, or legal advice.

Past Performance

·         Past performance is not indicative of future results.

Order Fulfillment & Returns Policy

Overview

·         Orders are accepted subject to verification, inventory availability, and approval.

·         Processing typically begins 1–2 business days after cleared payment and ID/KYC verification.

Shipping & Risk of Loss

·         Carrier (USPS/UPS/FedEx) selected at our discretion, discreet packaging.

·         Adult signature may be required on high‑value shipments.

·         Risk of loss transfers upon the carrier’s delivery scan at the destination address.

Inspection & Returns

·         15‑day return window from delivery for a full refund when items are returned in original, unopened packaging and in the same condition.

·         Refund may be reduced by any downward market movement between purchase and return authorization.

·         Return Merchandise Authorization (RMA) is required prior to return; items must be shipped fully insured.

Acceptance Required

·         A signed invoice must be returned upon receipt and inspection for all orders, regardless of payment method.

Exclusions

·         Opened, tampered, or damaged packaging may void return eligibility.

·         Custom or special‑order items may be non‑returnable.

Payment Methods & Fees

Accepted Methods

·         Bank Wire, ACH Transfer, Credit/Debit Card, Cashier’s Check/Money Order (subject to limits).

Verification

·         All orders are subject to ID/KYC verification. Additional documents may be requested.

Fees & Discounts

·         Card payments may carry a surcharge where permitted by law. Wire/ACH may qualify for a discount.

Price Confirmation

·         Prices are confirmed at order confirmation (price lock) and are subject to market movement until locked.

Privacy Policy

What We Collect

·         Contact details, order information, payment confirmation data, and communications you send us.

How We Use Data

·         To process orders, provide support, prevent fraud, and meet legal obligations.

Sharing

·         We share with payment processors, carriers, insurers, and service providers as needed to fulfill your order.

Your Choices

·         You may request access, correction, or deletion where applicable by law.

Security

·         We use administrative, technical, and physical safeguards appropriate to our business.

Shipping & Insurance Policy

Carriers & Methods

·         We ship via USPS, UPS, or FedEx at our discretion based on value, destination, and speed.

·         Packaging is discreet with no indication of precious metals.

Insurance

·         All shipments are insured to the lesser of purchase price or current market value at the time of claim.

·         Insurance coverage ends upon carrier delivery scan to the address provided at checkout.

Delivery Issues

·         Report damage, loss, or mis delivery within 48 hours of the carrier’s delivery scan.

·         We may request photos, police reports, and carrier investigations prior to remediation.

Website Terms of Use

Acceptance of Terms

·         By using the site, you agree to these Terms and any posted policies.

Use of Content

·         Content is for informational purposes, no reproduction without permission.

Account Responsibilities

·         You’re responsible for safeguarding your account credentials and activity.

Limitation of Liability

·         We are not liable for indirect or consequential damages to the extent permitted by law.